First - Go to the library website and search BearCat, the SUNY Potsdam Library Catalog, for the material you want.
Second - Sign in. You will use your SUNY Potsdam login. If you are already logged into another Potsdam service, like e-mail, you will go straight through. Otherwise you will be directed to the SUNY Potsdam Login screen.
Third - Click on the item that you want us to get for you and click on the “Request Library Materials Pickup” link from the middle of the page. Click the "Send Request" link that pops up. Note: The "Request Library Materials Pickup" link does not show up unless you are logged in and looking at a single item. It is NOT on the longer list of results. If you are not seeing the link, make sure that you are searching ONLY the SUNY Potsdam Library Catalog and not Everything
Fourth – You will receive an e-mail confirming that you have requested the material.
Fifth – When we receive your request, we will retrieve the item from the shelf and e-mail you when it is ready to be picked up. During the first two weeks of the semester when the building is closed, we will arrange a mutually convenient time to hand you your materials at the door. Beginning February 15th, we will have regular pick up hours scheduled within the building that will be listed in the e-mail you receive when your item is ready.
Please direct any procedural questions to email@example.com. Help with researching and locating items is available through our 24/7 Chat service.