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Crumb Library

Crane Library

Research & Technology Help Desks: Get Help!

COVID-19 Adjustments

Research Help

  • The SUNY Potsdam College Libraries subscribe to a 24/7 chat service with staffing by librarians around the world. 
  • Our current plan is to have a SUNY Potsdam Librarian staff this service Monday - Friday from 9:00 - 5:00 beginning Monday, March 23rd. 
  • Any gaps in local coverage will be picked up by the global service. 
  • This service focuses on support for academic assignments, such as
    • planning research
    • getting your research started
    • finding appropriate resources
    • using databases effectively
    • citing your sources correctly
  • This is not a technology assistance service or help with local set-ups.


AskUs24X7 chat service

Technology Help

Issues of assistance to students for technology is evolving.  Check the Lougheed Learning Commons site for info..